RetailX Track : Alternative Fulfillment Models

24AUG, 2021
RetailX 2021 - Chicago

RetailX Track : Alternative Fulfillment Models

The "COVID bump" in ecommerce has caused a corresponding spike in demand for delivery services — one that threatened a "shipageddon" during holiday 2020. This session explores alternate ways retailers are meeting customer demands for delivery by promised dates without having to raise shipping fees, including crowdsourced delivery solutions; pickup-only store locations at retailers' "dark" stores; manned pickup locations at non-competing retailers/delivery service stores; and pickup lockers to provide 24/7 access. Attendees to this event will learn about a variety of opportunities that can improve fulfillment and delivery in order to satisfy today’s demanding consumers:
  • Peer-to-Peer ecommerce fulfillment;
  • Crowdsourced delivery solutions;
  • Pickup-only store locations at retailers' "dark" stores;
  • Manned pickup locations at non-competing retailers/delivery service stores;
  • Pickup lockers to provide 24/7 access; and
  • Localized and automated production, including 3D printing.
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