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Cahoot vs. ShipMonk
It’s right there on ShipMonk’s home page – 5/5 on the Shopify App Store, 5/5 on Capterra, and 9.5/10 on Trustpilot. Customers love ShipMonk!
Except, you’ll see a different story if you follow the links.
3.8/5 on Shopify. 4.1/5 on Capterra. 4.1/5 on Trustpilot.
Many of their negative reviews tell the same story: They’re sold on awesome software, then they find that the order fulfillment doesn’t live up to the hype.
Go with an order fulfillment company that backs up its claims with results: Cahoot. 5/5 on Shopify. 5/5 on Amazon. 4.4/5 on Trustpilot.
Get Better Order Fulfillment
Most Innovative Companies of 2021
Zero-Defect Fulfillment
So Reliable, We Do SFP
Affordable, Fast Shipping
ShipMonk’s Rates Are Too High
Dedicated Support
Your Expectations
6/20/22, ShipMonk
ShipMonk Reviews Reality
3.8 Rating, 6/20/22, Shopify
4.1 Rating, 6/20/22, Capterra
4.1 Rating, 6/20/22, Trustpilot
Lowest Cost of All ShipMonk Competitors: Cahoot Savings
Gourmet Coffee
8.25 x 5.50 x 2.50 inches, 0.96 lb
Order Fulfillment + Shipping Cost Per Item | Zone 1 Standard | Zone 4 2-day | Zone 5 2-day |
|---|---|---|---|
ShipMonk | $11.91 | $15.05 | $15.05 |
Cahoot | $5.86 | $12.69 | $12.69 |
Cahoot Savings ($) | $6.05 | $2.36 | $2.36 |
Cahoot Savings (%) | 51% | 16% | 16% |
Order Fulfillment + Shipping Cost Per Item | Zone 2 Standard | Zone 4 2-day | Zone 5 2-day |
|---|---|---|---|
ShipMonk | $13.60 | $20.04 | $25.73 |
Cahoot | $13.04 | $14.46 | $15.18 |
Cahoot Savings ($) | $0.56 | $5.58 | $10.55 |
Cahoot Savings (%) | 4% | 28% | 41% |
Decorative Pillows
16 x 16 x 8 inches, 1.5 lbs
Power Drill Set
15.5 x 5.50 x 14.40 inches, 6.0 lbs
Order Fulfillment + Shipping Cost Per Item | Zone 2 Standard | Zone 4 2-day | Zone 5 2-day |
|---|---|---|---|
ShipMonk | $13.86 | $16.31 | $20.33 |
Cahoot | $10.73 | $13.69 | $14.59 |
Cahoot Savings ($) | $3.13 | $2.62 | $5.74 |
Cahoot Savings (%) | 23% | 16% | 28% |
Customers that switched from ShipMonk say...
[ShipMonk] was far too expensive for us. Shipping costs to our customers were quite expensive. Our team did extensive research and comparative analysis, and we ended up contacting Cahoot. They provided a really good offer, and we signed the same day!
~Julie, Mushpreneur
Zero Defect Order Fulfillment
ShipMonk reviews are filled with unhappy ecommerce sellers tearing their hair out over constant mistakes. Their most cited “Pro” is their software – but ShipMonk’s fancy UI doesn’t make up for the disaster behind the scenes.
Reliable, fast delivery is the lifeblood of every ecommerce store: without it, unhappy customers leave and never come back. Not only does ShipMonk have trouble sending orders out on time, but they also can’t keep track of items in their warehouses.
In contrast, we power Seller Fulfilled Prime for many of our merchants. Amazon sets the highest bar in the industry for reliability, accuracy, and speed, and we surpass it. No other ShipMonk competitors can say that. Whether you’re using us for SFP or for any other channel, you always get the same best-in-class order fulfillment.
2PM Order Cutoffs
Always a Human to Help
Say goodbye to waiting for days after sending a ticket in to a faceless queue. Whenever you need help, you can go right to your US-based Cahoot support team.
Get self-help on our support portal or contact us by email, chat message, phone, or helpdesk ticket. Whatever you prefer, we’ll be there for you.
Standing Out Among ShipMonk Competitors
Cahoot is a reliable company, very responsive and really organized in all aspects. Everything is prepared and studied to give anyone the best experience. Best of all, Cahoot has the best prices for DTC and multi-channel fulfillment, even for fragile and glass items like ours.
~Alessandro, Italian Food Online Store
What Do ShipMonk Reviews Have to Say?
“Mispicks that are leading to a 60% order accuracy. Issues with receiving in inventory correctly. Misplaced inventory. Delays in shipping large order – 14-21 days at times. The list goes on. To top it off, they’re charging for their mistakes and for them to correct the mistake.”
ShipMonk Review, 4/19/22
“Shipmonk has stupid high shipping. This $100 Shipping cost plus $9 fulfillment fees through Shipmonk is now only costing me a total of $30 with this new company – that includes fulfillment! (Went from $109 to $30).”
ShipMonk Review, 4/27/22
“They continuously use the wrong packaging costing me two to three time shipping costs. They spread my inventory out in over 50 bins instead of a pallet more than doubling my monthly storage fees. Their customer service has been inept recently.”
ShipMonk Review, 4/18/22
The Power of Many™
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