Ongoing Labor Shortage Underscores the Need for Optimization
In this article
A national unemployment rate hovering around 4% is a good thing for the economy but makes life difficult for managers of distribution and fulfillment centers. Finding sufficient staff is a problem that’s not likely to go away soon, so companies are looking to maximize productivity and reduce inefficiency.
This special report from Multichannel Merchant explores ways ecommerce and direct-to-customer merchants are creating optimized warehouses to address labor shortages. This includes tactics like incentives, space optimization and investment in a modern warehouse management system (WMS).
In the MCM Special Report you will learn:
- About the shift from centralized DCs to smaller regional fulfillment centers
- About leveraging existing WMS capabilities like labor management and order flow
- About the advantages of a modern WMS, including granular KPIs and volumetric data
- How more efficient space utilization can fuel opportunistic buys that capture more sales
Turn Returns Into New Revenue
The Green New Deal Solution To Climate Change Risks
In this article
Whether it’s a deadly cold snap or a hole under an Antarctic glacier or a terrifying new report, there seem to be constant reminders now of the dangers that climate change poses to humanity.
Rep. Alexandria Ocasio-Cortez, D-N.Y., and Sen. Ed Markey, D-Mass., think they have a start to a solution.
What is the Green New Deal?
The Green New Deal is an ambitious proposal in the US to combat climate change. Named after President Franklin D. Roosevelt’s New Deal to combat the Great Depression, the Green New Deal is a massive stimulus package aimed to address climate change, as well as the rising social, economic, and political inequality in the US that comes with it. It calls for economic mobilization not seen since World War II and the New Deal and aims to cut greenhouse gas emissions (GHGs) in half by 2030, shift 100 percent of national power generation to renewable sources, upgrade all infrastructure and transportation for energy efficiency, decarbonize the largest polluting industries (manufacturing and agriculture), fund the capture of GHGs, and virtually eliminate poverty in the US by including everyone in the prosperity that this transition would provide.
Turn Returns Into New Revenue
Teamsters Vote Down UPS Contract but Negotiations Continue
In this article
While the majority of UPS workers represented by the Teamsters union voted against a new contract, negotiations will continue as turnout was low and the no votes didn’t meet the threshold for killing the deal.
According to the Wall Street Journal, 54.3% of 243,000 Teamsters members that include UPS drivers, sorters and other workers voted against a new five-year contract Friday, while 62.1% of 11,000 freight workers voted down a separate agreement; several regional and local deals were voted down as well.
Union rules require a two-thirds vote to reject a contract when less than 50% of members vote.
Turn Returns Into New Revenue
Now Bankrupt, Sears Was Once the Amazon and Walmart of Its Day
In this article
Creative destruction. The term was coined by economist Joseph Schumpeter to name the process of businesses eliminating one another as they evolve. Today, no company better represents this evolution than Sears Holdings (NASDAQ: SHLD), the parent of Sears and Kmart.
Now a retail dinosaur and officially bankrupt, Sears was the largest American retailer as recently as the 1980s, and it dominated over the postwar era and much of the 20th century. Many of the innovations and strategies the company pioneered were borrowed by Walmart (NYSE: WMT), the biggest American retailer of the last generation, and later Amazon (NASDAQ: AMZN), the defining retailer of the e-commerce era — and there are more than a few similarities among them.
Turn Returns Into New Revenue
Walmart to expand shipping perks for shoppers ahead of the holidays
In this article
In the fight for shoppers’ holiday dollars, retailers are increasingly touting perks like free shipping and easy returns.
Walmart said Tuesday it is expanding two-day shipping and in-store returns to many items sold by third parties on its website next month, just ahead of the busy holiday shopping season.
The move comes as rivals Amazon and Target have been improving their own shipping perks to persuade shoppers to pick them over the competition. When it gets down to the last minute, shoppers who procrastinate later this year will be flocking to the retailers that can get items to them fastest before Christmas.
Turn Returns Into New Revenue
Global Postal System Fast-Tracks Rate Review After Trump Pullout Threat
In this article
By Heidi Vogt
Discounts established to help less-developed countries have continued to apply even as China has become a major e-commerce shipper.
WASHINGTON—A Trump administration threat to pull out of a global mail system over its discounted shipping rates from China could spur a change in those rates as early as April, the head of the United Nations agency that oversees the system said.The U.S. last week started a year long process to withdraw from the 144-year-old Universal Postal Union because it had failed to eliminate international discounts. Those discounts, aimed at helping developing countries, have continued to apply to China even as it has grown to become the world’s second-largest economy. They can make it cheaper to ship small packages from China to the U.S. than from locations within the U.S.
The move was the latest salvo by the Trump administration against China and a reminder of the president’s willingness to abandon international organizations that he says don’t help U.S. interests. American manufacturers welcomed the move, saying the flood of cheap goods from China undercut their business. The UPU, which is now holding previously scheduled council meetings, commissioned a report Tuesday that is the first step toward fast-tracking new rates, Director General Bishar Hussein said in an interview.
“If we work fast enough, and the member countries are all in consensus on these issues and decisions are made, by April next year I think it is a possibility,” Mr. Hussein said.The discounts also benefit countries including Russia and Mexico. The U.S. has stressed that its decision isn’t only about China, though that obviously is a large factor. Administration officials have said the lower rates cost the U.S. Postal Service some $300 million a year, with discounts ranging from 40% to 70%. Mr. Hussein said he welcomed the move by the U.S. if it manages to reform the group’s “archaic” rates.
Slash Your Fulfillment Costs by Up to 30%
Cut shipping expenses by 30% and boost profit with Cahoot's AI-optimized fulfillment services and modern tech —no overheads and no humans required!
I'm Interested in Saving Time and Money“Now with the U.S. coming in and saying, ‘Sorry, enough is enough,’ I think this is going to take the conversation to another level, and I’m very happy to see that,” Mr. Hussein said.
Mr. Hussein stressed that even a fast-tracked process has many steps, including the research report, a proposal and a vote by members. At least half of the organization’s 192 members have to vote for a proposal to be considered, and it can pass only with a two-thirds majority.
If the U.S. were to withdraw from the UPU, it would lose access to global processing and coding systems that make international mail possible, and it would have to negotiate bilateral postal agreements with every individual country, Mr. Hussein said. The U.S. has said it hopes to negotiate a solution that keeps it from having to withdraw from the UPU, but also has said it is proceeding with a plan to institute “self-declared” rates that could take effect within six months.
Turn Returns Into New Revenue
Target Rolls Out Free 2-Day Delivery Ahead of the Holidays
In this article
The big-box brand with the bullseye dog are at it again, putting a target on competitors’ backs.
In the never-ending pursuit of Amazon and seeking separation from other foes like Walmart, Target has announced the availability of same-day delivery in 46 states ahead of the peak holiday season from Thanksgiving through Christmas. The company is also offering free two-day shipping plus curbside pickup on hundreds of thousands of items with no purchase threshold, from Nov. 1 to Dec 22.
Frank Poore, CEO of ecommerce software firm CommerceHub, said the continual push toward “free” and “fast” by the big three just raise the pressure on the rest of the field to keep up, citing Walmart’s non-subscription-based program and incentives for store pickup, in addition to Target.
Turn Returns Into New Revenue
Managing Through Record 2019 USPS Rate Increases
In this article
Recently, the USPS proposed a record price increase. If approved, which is expected, the higher rates will go into effect on Jan. 27, 2019. This will be the biggest rate increase in USPS history. Amazon’s retail operating income would take a 5 percent hit from shipping cost inflation if the new rates take effect, according to Barclays.
Here are some of the significant proposed 2019 USPS Shipping rate changes:
- The elimination of Commercial Plus Pricing (CPP), where now Priority Mail pricing will match Commercial Base Pricing (CBP). Many e-commerce and subscription trade shippers will be facing a painful price increase with the elimination of CPP programs.
- A conservative 5.9 percent Priority Mail increase is expected, while First Class Flat Pricing will change to zone-based pricing with an expected 11.9 percent increase. For shippers with a high proportion of outer zone shipments, the increase will be appreciably higher (as much as 21 percent).
- Perhaps most concerning is the pending reaction of UPS and FedEx as they re-evaluate their “hybrid” postal delivery products that use the USPS for last-mile delivery. Buried in the postal rate change are increases ranging from 9 percent to 30 percent on the work-share rate structures used by UPS and FedEx.
Turn Returns Into New Revenue
NRF Forms a Package Coalition to Lobby around USPS
In this article
Total Retail’s Caitlin Sullivan and Joe Keenan discuss the National Retail Federation’s (NRF) new Package Coalition, a lobbying group in support of the U.S. Postal Service.
The coalition is being led by Amazon.com and other retail businesses, including QVC and Columbia Sportswear. In addition to analyzing the merits of the Package Coalition, the hosts offer tips for retailers to optimize their shipping rates.
Turn Returns Into New Revenue
Both USPS and Amazon Experience Data Security Glitches
In this article
In the midst of the kickoff to the busiest shopping season of the year, news emerged that both the U.S. Postal Service and Amazon experienced data glitches that exposed customer information.
The USPS may have exposed the personal data of more than 60 million customers via a security hole, including access to information on when checks and other critical documents were set to arrive. Amazon meanwhile told an unknown number of customers their names and email addresses were exposed due to a technical error on its ecommerce site.
Turn Returns Into New Revenue

















